Last Updated: 10 September 2026

1. Introduction

Welcome to Hello Vastu.

These Terms & Conditions govern your access to and use of the Hello Vastu website and your purchase or use of our consultations, courses, remedies, herbal products and other services or products made available through the website.

Hello Vastu is the trading/brand name under which these services and products are offered by its proprietor.

By accessing our website, placing an order, booking a consultation, purchasing a course or otherwise using our services, you agree to these Terms & Conditions. If you do not agree with these terms, please do not use the website or purchase our services or products.

2. Our Services

Hello Vastu provides guidance and educational services relating to traditional knowledge systems, including:

• Vastu Shastra
• Astrology
• Numerology
• Palmistry
• Integrated and related consultation services
• Educational courses and content
• Remedies and related products
• Herbal products

Our services are intended to provide guidance, insights and educational information based on the relevant traditional systems.

The information and guidance provided through our services should not be considered a guarantee of any particular personal, financial, professional, medical, legal or other outcome.

3. Consultation Services

Consultations are provided based on the information supplied by the customer and the nature of the consultation selected.

Customers are responsible for providing accurate information relevant to their consultation, including information such as date, time and place of birth or property-related information where applicable.

Hello Vastu may not be able to provide accurate or meaningful guidance where the information supplied is incomplete or inaccurate.

Consultations are intended for guidance and informational purposes and should not be treated as a substitute for professional medical, legal, financial or other specialist advice where such advice is required.

4. Consultation Booking

Where a consultation is purchased through the website, payment may be required before an appointment can be scheduled.

After successful payment, the customer may receive instructions or a scheduling link to select an available appointment.

Appointment availability is subject to the schedule displayed through the applicable booking system.

A consultation appointment is considered confirmed only after the booking has been successfully scheduled or otherwise confirmed by Hello Vastu.

5. Consultation Rescheduling and Cancellation

If you are unable to attend a scheduled consultation, please contact Hello Vastu as soon as reasonably possible.

Where rescheduling is permitted, an appointment may be moved to another available time subject to availability.

Repeated late cancellations, missed appointments or failure to attend without reasonable notice may affect eligibility for rescheduling or refund, subject to the applicable Cancellation & Refund Policy.

6. Fees and Pricing

Prices for consultations, courses, remedies, herbal products and other offerings are displayed on the website or communicated through authorised Hello Vastu channels.

Prices may change from time to time. Any applicable price change will not affect an order or purchase that has already been successfully completed, except where correction of an obvious pricing or technical error is necessary.

Applicable taxes, including GST where applicable, may be charged in accordance with law.

7. Payments

Payments made through the website may be processed through third-party payment providers.

You agree to provide accurate information necessary to complete your transaction.

Hello Vastu is not responsible for delays or failures caused solely by a payment provider, banking institution, network failure or other third-party payment infrastructure.

An order or service request may be considered accepted only after successful payment confirmation where payment is required.

8. Courses and Educational Content

Courses and educational materials purchased through Hello Vastu are intended for the individual customer who has purchased or been granted access to them.

Course content may include videos, documents, audio, images, written material and other educational resources.

Unless expressly permitted by Hello Vastu, customers must not:

• Copy or reproduce course content for commercial purposes
• Resell or redistribute course material
• Share paid course access with other individuals
• Upload course material to public websites or platforms
• Record or reproduce paid sessions without permission
• Use Hello Vastu course material to create competing commercial products without permission

Unauthorised sharing or distribution may result in suspension or termination of access without prejudice to other rights available under applicable law.

9. Remedies and Herbal Products

Remedies, herbal products and other physical products offered through Hello Vastu are provided with the product information and instructions applicable to the particular product.

Customers should read and follow the instructions, warnings and usage information provided with the product.

Hello Vastu does not represent that a remedy or product will produce a particular result for every individual.

Herbal products and remedies should not be considered a substitute for medical diagnosis, treatment or advice from a qualified healthcare professional where such professional care is required.

Customers should consult an appropriate healthcare professional regarding allergies, existing medical conditions, pregnancy, medication interactions or other health concerns before using any product where appropriate.

10. Product Orders and Delivery

Customers are responsible for providing accurate billing, contact and shipping information when placing an order.

Hello Vastu will make reasonable efforts to process and dispatch orders in accordance with the applicable Shipping & Delivery Policy.

Delivery times may vary depending on product availability, destination, courier services, weather, holidays and circumstances outside our reasonable control.

Hello Vastu cannot be held responsible for delays caused by third-party delivery providers or circumstances beyond our reasonable control.

11. Cancellation, Refunds and Returns

Cancellation, refund and return requests are governed by the applicable Cancellation & Refund Policy and, where applicable, the product-specific terms displayed at the time of purchase.

Different services or products may have different cancellation, refund or return conditions.

Customers should review the applicable policy before completing a purchase.

12. Intellectual Property

13. Website Use

You agree to use the website lawfully and responsibly.

You must not:

• Attempt to gain unauthorised access to the website or its systems
• Introduce malicious code or harmful software
• Interfere with website functionality
• Use the website for fraudulent purposes
• Misuse another person's account or information
• Copy or scrape website content for unauthorised commercial use
• Use the website in a manner that violates applicable law

Hello Vastu reserves the right to restrict or suspend access where misuse or unlawful activity is reasonably suspected.

14. Third-Party Services and Links

The website may use or provide access to third-party platforms and services for functions such as payments, bookings, course delivery, shipping, communications and other business operations.

Third-party services operate according to their own terms and policies.

Hello Vastu is not responsible for the independent operation, availability, policies or practices of third-party services.

15. Accuracy of Information

We make reasonable efforts to keep website information accurate and current.

However, descriptions, pricing, availability and other information may occasionally contain errors or omissions.

Hello Vastu reserves the right to correct errors, update information or make changes to services and products without prior notice where appropriate.

16. No Guarantee of Results

Traditional guidance provided through Vastu Shastra, Astrology, Numerology, Palmistry and related services is interpretive in nature.

Hello Vastu does not guarantee that a consultation, remedy, course or recommendation will result in a particular outcome.

Individual experiences and results may vary.

Any decisions made by a customer based on information or guidance received from Hello Vastu remain the customer's responsibility.

17. Limitation of Liability

To the extent permitted by applicable law, Hello Vastu will not be responsible for indirect, incidental, consequential or unforeseeable losses arising from the use of the website, services, courses, products or information provided through the website.

Nothing in these Terms & Conditions is intended to exclude or limit liability that cannot legally be excluded or limited under applicable law.

18. Force Majeure

Hello Vastu will not be responsible for failure or delay in performing obligations where such failure or delay results from circumstances beyond reasonable control, including natural disasters, government actions, internet or telecommunications failures, payment-system failures, courier disruptions, strikes, emergencies or other extraordinary circumstances.

19. Privacy

Your use of the website is also subject to our Privacy Policy, which explains how personal information may be collected, used and protected.

20. Changes to These Terms

Hello Vastu may update these Terms & Conditions from time to time to reflect changes in our services, products, business practices or applicable laws.

The updated version will be published on this page with a revised Last Updated date.

Your continued use of the website after an update constitutes acceptance of the revised terms to the extent permitted by applicable law.

21. Governing Law and Jurisdiction

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Subject to any mandatory provisions of applicable law, the courts located in Mumbai, Maharashtra, India shall have jurisdiction over disputes arising out of or in connection with these Terms & Conditions, the use of the Hello Vastu website, or the purchase or use of Hello Vastu's services and products.

Nothing in this clause is intended to restrict or exclude any rights, remedies or protections that cannot lawfully be restricted or excluded under applicable law.

22. Contact

For questions regarding these Terms & Conditions, please contact:

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